Gabriella Adelyne Alicaya
Articles
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Getting started: Hero AI Insights
Hero AI Insights is designed to act as a proactive digital assistant. The feature surfaces important information that a user can act on. For example, Hero AI Insights can flag to an employee that t...
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Enhanced Payroll Dashboard experience in the Employment Hero Work App
From 24th February 2026, Payroll users on EH Work will begin receiving an updated Home Dashboard experience as part of a phased rollout.This update introduces a modern, streamlined dashboard that i...
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Enhanced Dashboard experience in the Employment Hero Work App
From 24 February 2026, HR users on EH Work will begin receiving an updated Home Dashboard experience as part of a phased rollout.This release enhances the dashboard experience and introduces a new ...
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Approve forms on Employment Hero Work
The Management tab in the Forms feature lets managers and approvers review and action form submissions in the EH Work app. All actions performed on the app are instantly synced to your Employment H...
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Submit and view your forms on Employment Hero Work
The My Forms tab in the Forms feature lets employees complete forms and view the details and statuses of their submissions. This allows you to easily submit forms and track your requests without ne...
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EH Work App: New Home Dashboard Experience (FAQs)
Questions What happened on 1 December 2025 in EH Work? What widgets are included in the new experience? Who will see the new experience? Will Payroll-only or EH Work Beta (“HR PY Experience in-app”...
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After being shortlisted for a job, what can I do next via Swag?
You will receive an email when SmartMatch recommends you as a top candidate for a job opening. This means your profile and experience match what a certain organisation is looking for in applicants....
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Why can't I access timesheets from my EH Work HR account?
Question Why can't I access timesheets from my EH Work HR account? How to Resolve Access IssuesYour employment settings on your company's HR platform determine your ability to access the Timesheet...
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How do I see my shifts via Work HR
Employees can use the Rosters feature in Work to see assigned shifts and their details. You will be notified via email when you get assigned a shift, and clicking the "here" link in that email take...