Why am I not receiving emails from Employment Hero Work ?

If you are not receiving emails from EH Work, check the following:

  1. Double-check the email address you used to sign up for EH Work. Ensure that when you are typing in your email address, that you do not add any spaces at the end of the email. This is a common reason for email failures. 
  2. Check your email's spam or promotions filter, as EH Work emails may be getting caught in your email filters. 
  3. Refresh your email inbox in case there is a delay.
  4. If you have used the EH Work app, then you might receive EH Work notifications instead of emails.
  5. You may have turned off notifications or emails for this specific action in your settings.
  6. There may not be an email notification for this specific action.
  7. You may be expecting to receive an email at the wrong email address (e.g. you may be expecting to receive EH Work emails to your work email, however, had signed up to EH Work with your personal email and vice versa).
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