Loren Mathewson
Articles
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Employment Hero Work app forced update
To give you the best possible experience, we’re rolling out an important update to the EH Work app. From 3 September 2025, older versions of the app will no longer be supported.We’re asking all use...
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Roster management
This guide will show you how to use the roster management tools in the Employment Hero Work app, allowing you to manage your team's roster on the go. This is especially useful for managing your ros...
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Add bank details to Employment Hero Work
Question How do I add or update my bank details in the Employment Hero Work app? Answer Open the Employment Hero Work app. In the top right-hand side of the screen, tap on your profile photo or yo...
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Use Employment Hero Work as a two-factor authentication (2FA) app
The Employment Hero Work app acts as a seamless two-factor authentication (2FA) method, enabling you to use your Employment Hero Work app as a 2FA device. When you have Employment Hero Work Authent...
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Purchase discounted gift cards via Benefits
In Benefits, you can purchase discounted gift cards for major retailers, cafes and restaurants, cinemas, supermarkets, boutiques and more, all helping you make the most of your money with Employmen...
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Get help and share feedback in Employment Hero Work
To access Help Centre articles, or share your feedback about the app, please follow the below instructions. This article explains how to: Access the Employment Hero Work Help Centre Share your f...
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Change Employment Hero Work's marketing preferences settings?
In Employment Hero Work, you can control which marketing emails, push notifications and in-app messages that you receive. Follow the instructions below to opt out of marketing messages from Employm...
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Submit a timesheet as a contractor on Employment Hero Work
You can manage timesheet functions from the Employment Hero Work app. It allows you to add a new timesheet, edit a timesheet submission if the details need to be changed, or delete an entry if it i...
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How do I apply for a job using candidate matching via Career?
Using Hero AI, candidate matching analyses a candidate’s skills, experience, and certifications to find an ideal match. You get a list of roles delivered directly to you, to perfectly match your ne...
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Troubleshooting ClockMeIn and clock in/out issues with Employment Hero Work via Work HR
ClockMeIn is a kiosk platform that allows employees to clock in at their place of work using an iPad or similar. It is separate from the Clock me in platform that lets employees clock in on their p...