Add an expense claim on Employment Hero Work

You can use the Expense submission feature on the Employment Hero Work app to send through an expense request for approval, with the ability to specify the date it occurred, the amount, the tax code, and location. You can also use this feature to edit an expense claim and cancel a submission that is no longer required.

Helpful Hint

If claims management is one of your most commonly-used features, then this will appear on the Employment Hero Work home screen as a shortcut for easy access.

Important

Please note that claims are referred to as expenses in the Employment Hero Work app.

Add a claim
  1. Log in to the Employment Hero Work app. 
  2. Tap on the Work icon.
  3. Tap on Add and check your claims on the Work home screen.
    Screenshot of work home screen with the Add and check your expense claims icon highlighted
  4. Tap on the plus icon in the top right-hand corner of the screen.
    Screenshot of work home screen with the Add and check your expense claims icon highlighted
  5. Fill in the following fields:
    • claim date
    • claim category (e.g. reimbursement, new claim etc)
    • Location
    • Notes
    • Amount (this will be in your country's currency)
    • Tax code (then tax rate)
    • Attachment of your tax invoice or receipt.
  6. Tap Submit.

    Screenshot of work home screen with the Add and check your expense claims icon highlighted
Edit a claim
  1. Log in to the Employment Hero Work app. 
  2. Tap on the Work icon.
  3. Tap on Add and check your claims on the Work home screen.
    Screenshot of work home screen with the Add and check your expense claims icon highlighted
  4. Tap on the claim you wish to edit.
    Screenshot of expenses section displaying where to tap on your desired claim to edit it
  5. Edit your required details in the following fields:
    • Claim date
    • Claim category (e.g. reimbursement, new claim, etc)
    • Location
    • Notes
    • Amount (this will be in your country's currency)
    • Tax code (then tax rate)
    • Attachment of your tax invoice or receipt.
  6. Tap Submit.
    Screenshot of work home screen with the Add and check your expense claims icon highlighted
Delete a claim
  1. Log in to the Employment Hero Work app. 
  2. Tap on the Work icon.
  3. Tap on Add and check your claims on the Work home screen.
    Screenshot of work home screen with the Add and check your expense claims icon highlighted
  4. Tap on the claim that you wish to delete.
    Screenshot of expenses section displaying where to tap on your desired claim to edit it
  5. At the bottom of the claim, tap the Delete claim button.
    Screenshot of expenses section displaying where to tap on your desired claim to edit it

    Screenshot of expenses section displaying where to tap on your desired claim to edit it

Further information

Why can't my employees see expenses?
You need to ensure that you have enabled expenses as a menu item in the Employment Hero web platform. To action this, an account admin will need to follow the below instructions:
  1. Log in to the Employment Hero web platform. 
  2. On the left-hand side menu, click on Settings.
  3. Click on Menu.
  4. Tick the Expenses check box.
    tick the expenses option
  5. Click Save at the bottom of the screen.
    tick the expenses option then click on save
  6. Now your employees will have access to expenses in Employment Hero and the Employment Hero Work app.
How can I turn off expenses in my account?

If you want to remove expenses from your Employment Hero account, you will need to remove it as a menu item. An account admin will need to follow the steps below:

  1. Log in to the Employment Hero web platform. 
  2. On the left-hand side menu, click on Settings.
  3. Click on Menu.
  4. Untick the Expenses check box.
    untick the expenses menu option
  5. Click Save at the bottom of the screen.
    untick the expenses menu option then click the save button
  6. Now your employees will no longer be able to see expenses in Employment Hero and the Employment Hero Work app.
Why can't my employees see the correct expense categories in their accounts?

If your employee cannot see the expense category that they wish to use on their account, try to re-sync from payroll to ensure the expense categories on payroll match the available expense categories on Employment Hero. See this article for full details.

If you use Employment Hero only (not attached to a payroll account), then you will manage the expense categories from within the Settings section of Employment Hero. see this article for further details.

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