Why can I not access timesheets from my EH Work payroll account?

Question?

Why can I not access timesheets from my EH Work payroll account?

Answer

Access to timesheets is determined by your employment settings in your company's payroll platform. If you believe you should have access to timesheets and you do not, please contact your systems administrator to ensure they have set you up with the access required.  If your systems administrator confirms that they have set you up with this access and you still cannot access timesheets, try the following:

  • Restart your EH Work app.
  • Check for updates in the Apple Store or Google Play Store.
  • Sign out and back into your EH Work app;
  • Uninstall and then reinstall your EH Work app.

Still need help?

Submit a ticket to our support team.

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