Loren Mathewson
Articles
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Giving feedback and approving recognition via Work HR
The Feedback feature on the Swag app allows you to send feedback to another employee in your business. When sending this feedback, you can choose whether this information goes to the employee recei...
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How do I upload and view my certificates and documents on Employment Hero Work?
The Certification feature in EH Work allows you to upload a certificate that your company requires of you. You can also use this feature to view all your uploaded certificates and the status of eac...
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Post to the company feed in Work
As an admin or owner, you will sometimes need to share company news, team updates, or other important information with employees. Creating a post on the Company Feed is an effective way to communic...
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What is a Swag Spend Account? via Money
Warning The Swag Spend account is closing on 10th May, 2025. To find out more information, please see this article. General Questions What is a Swag Spend account? The Swag Spend account is...
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How can I manage my financial wellness?
If you would like to learn about financial wellness and literacy, there are resources in Employment Hero Work (EH Work) app to assist. This article explains how to: Find articles and resources abo...
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Earned Wage Access (formerly InstaPay) FAQs for employers and managers
Earned Wage Access (EWA) is a financial service that revolutionises the way employees get paid by allowing them to access their money as they earn it. Initial information about Earned Wage Access ...
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What can I do as an employee from my EH Work payroll account?
While EH Work is a comprehensive app, there are some actions that are only currently accessible on your HR software website. Below is a table of each section of EH Work, and the actions that will n...
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Discounts FAQ via Perks
Glossary Why access discounts in the Employment Hero Store? The shop timed out when I purchased a gift card. I am not sure if the purchase went through, what do I do? I want to return/exchange my g...
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Which tasks can I perform in the Employment Hero Work app as an employee?
The Employment Hero Work app is divided into four sections, each offering a unique set of tasks. While most tasks can be completed directly within the app, some require access to the Employment Her...
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How do I use Hero AI as an employer on Employment Hero Work? | FAQ
Hero AI is a chatbot designed to streamline the access and understanding of policy documents and HR enquiries for employees. Using state-of-the-art Natural Language Processing (NLP) technologies, H...