Loren Mathewson
Articles
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How to stop your Swag Spend account Visa debit card via Money
If you suspect that your card has been lost, stolen or compromised, you can stop your card through your Employment Hero Work app. Important If you have lost both your Swag card and your phone to a...
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What can I do as an employer, manager or admin from my EH Work HR account?
While EH Work is a comprehensive app, there are some actions that are only currently accessible on your HR web platform. Below is a table of each section of EH Work, and the actions that will need ...
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Why can I not withdraw cash from a Commonwealth Bank ATM with my Employment Hero account card?
Answer There is an ongoing issue with certain Commonwealth Bank ATMs where users are experiencing difficulties when withdrawing from their Employment Hero Spend account via their Employment Hero Vi...
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What can I do as an employer, manager or admin from my EH Work payroll account?
EH Work allows you to manage your employment details and find a job all in one place. But there are some actions that are only currently accessible on your HR web platform. Below is a table of each...
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Access shifts and manage rosters as a manager, owner and admin on Employment Hero Work
For managers, owners and admin users of the Rosters feature in Work, you will be able to access My Shifts as well as Roster Management for your staff members if you enable the open beta HR and payr...
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Receive a notification for late clock in and out as a manager
If you would like to know if your employees are clocking in and out of work late, then you can select a specific setting in Employment Hero. Then you will receive a notification for late clock in/o...
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Turn off Earned-Wage Access
If you would like to opt out of earned-wage access (EWA), you can turn off EWA for your own EH Work account by following the steps below. This article also explains how Earned Wage Access can be di...
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Why can I not activate my Employment Hero account Visa debit card? via Money
If you are having trouble activating your card, you can contact the Employment Hero account help team via the Employment Hero Work app: In the Employment Hero Work app, tap Money. Go to the Suppor...
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Events for administrators and managers via Work HR
The Events feature in the EH Work app displays company events, such as staff birthdays, staff leave, and work anniversaries. This feature allows you to select on a calendar what day you want to vie...
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Use your Work account on Employment Hero Work
Your Employment Hero Work app's Work account gives you the opportunity to manage your personal information, account settings and notification settings from the convenience of your mobile device. Be...