Question

Why can I not access timesheets from my EH Work HR account?

Answer

Your employment settings on your company's HR platform determine your ability to‌ access the Timesheets feature. If you believe you should have access to timesheets and you do not, please contact your platform administrator. If your platform administrator confirms that they have set you up with access to timesheets and you still cannot access them, try the following:

• Check you are not using the Daily Hours on Weekly Timesheets option as this is not supported via the EH Work app.
• Restart your EH Work app.
• Check for updates in the App Store or Google Play Store.
• Sign out and back into the EH Work app.
• Uninstall and then reinstall the EH Work app.

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