The Employment Hero app acts as a seamless two-factor authentication (2FA) method, enabling you to use your Employment Hero Work app as a 2FA device.
When you have Employment Hero Authenticator enabled on your device, you will receive a push notification if you have push notifications enabled for the Employment Hero Work app. If you do not have notifications enabled, you will need to open the Employment Hero Work app to see the 2FA prompt.
This article contains:
- Set up 2FA on Employment Hero Work app
- Enrol your device for Employment Hero Authenticator
- Removing the Employment Hero Authenticator
- Device management
- Accessing support
Set up 2FA on Employment Hero Work app
If you do not have 2FA set up on Employment Hero Work app, follow the instructions in this article for Employment Hero and payroll accounts, or this article for payroll-only accounts to set this up. You need to enable 2FA in your Employment Hero Work app account before setting up Employment Hero Authenticator.
After you have set up 2FA, then you can set up the Employment Hero Authenticator. The instructions for how to action this are under Step 2: Enrol your device for the Employment Hero Authenticator heading.
If you already have 2FA set up for Employment Hero, then you can immediately move to Step 2: Enrol your device for Employment Hero Authenticator.
Enrol your device for Employment Hero Authenticator
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Download or log into the Employment Hero app.
Important
If you already have the Employment Hero app, ensure that your Employment Hero app has been updated to the most recent version of Employment Hero before proceeding.
- Enter your email address.
- Enter your password.
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