Get help, report a bug and share feedback in Employment Hero Work

To access Help Centre articles, report a bug in Employment Hero Work, or share your feedback about the app, please follow the below instructions.  

This article explains how to:


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Access the Employment Hero Work Help Centre

Access the Employment Hero Work Help Centre
  1. Log into your Employment Hero Work app. 
  2. From your Employment Hero Work dashboard, tap on your profile photo or initials in the top right-hand corner of the screen.
    screenshot of the Swag home screen tap on your photo or initials in the top right hand corner
  3. Scroll down to Need help?
    screenshot of where to tap on need help?
  4. Tap on Employment Hero Work Help Centre.
  5. This will open a browser in-app displaying the Employment Hero Work help centre.
  6. In the search bar, type your search query.
  7. Tap Search.

Report a bug

Report a bug in Employment Hero Work
  1. Log into your Employment Hero Work app. 
  2. From your Employment Hero Work dashboard, tap on your profile photo or initials in the top right-hand corner of the screen.
    screenshot of the Swag home screen tap on your photo or initials in the top right hand corner
  3. Scroll down to Need help?
    screenshot of where to tap on need help?
  4. Tap on Report a bug.
  5. Add the following details:
    • Feature
    • I am an...
    • Topic
    • Description
  6. Tap Submit.
    screnshot of add the details of the bug, then tap submit

Share your feedback

Share your feedback about Employment Hero Work
  1. Log into your Employment Hero Work app. 
  2. From your Employment Hero Work dashboard, tap on your profile photo or initials in the top right-hand corner of the screen.
    screenshot of the Swag home screen tap on your photo or initials in the top right hand corner
  3. Scroll down to Need help?
    screenshot of where to tap on need help?
  4. Tap on Share your feedback.
  5. If yes, tap on Yes. 
  6. You will be asked to rate Employment Hero Work in the app store. Tap on Rate it now to be redirected to the app store.
    screnshot of tap on rate it now
  7. If no, tap on No.
  8. Add your feedback, then tap Submit.
    screnshot of where to Provide your feedback, then tap submit

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